We love the products we’ve made, and we think you will too. If you find that you're unhappy for any reason, please do the following:
Our 30 day money back guarantee is only valid for orders with a UK postcode and applicable to a single product order only.
International orders do not qualify for a 30-day money back guarantee policy.
When you order your first box with us and for some reason decide you do not like the product or feel it is not working for you, we are happy to issue a full refund within the first 30 days after you have made the initial purchase.
Please note our refund policy does not cover any shipping costs.
Please email firstname.lastname@example.org so we can assist you with this further.
1. Get in contact with us at email@example.com detailing you would like to return your item and get a full refund within 30 days of purchasing.
2. You can return your product in the original shipping box that was sent to you by writing over your address "RETURN TO SENDER" and posting it in any Royal Mail or Post Office. If you do not have the box you will need to return your bottle via another method to:
Alyve Wellness LTD,
Aero 16, Kingsmill Lane
3. Please allow 3-5 working days for the refund to process back in your account once we have received your product. You will be refunded the full amount excluding the shipping costs.